Online Giving FAQs

Frequently Asked Questions

1. How do I give online?
To give online, please follow these steps:

On the online giving page, click the Give Now button for the designation you wish to support
In the amount box, type in the dollar amount you wish to give or select the amount
Enter your name, email, and billing address information
Enter your card or bank account information
Verify the summary of your giving information
Click the Complete Gift button

2. Do I have to create a login to give online?
It is not necessary to create an online account to give online, but we strongly encourage creating an account after you have given. Our system will automatically match your giving based on your billing information and email address. With your account, you will be able to edit your contact information, view your giving history, print a giving statement, edit/save payment information, and edit your recurring gifts. Additionally, with saved billing and payment information, you can complete your online gift in fewer steps.

3. How do I set-up a recurring gift?
To setup a recurring gift, please follow these steps:

From the online giving page, click the Give Now button for the designation you wish to support
In the amount box, type in the dollar amount you wish to give or select the amount
Using the Given drop-down list, select the frequency (weekly, monthly, etc.) and type the date you want your gift to start
Enter the date you want the gift to start processing
Enter your name, email, and billing address
Enter in your card or bank account information
Verify the summary of your giving information
Click the Complete Gift button

4. How do I make changes to my recurring gift?
To edit your recurring gift, please follow these steps:

Login to you online giving account
Click the Profile button
Click on the Recurring Gifts link
Click the Edit button to make changes to your scheduled contribution
On this screen, you can change your donation amount, the frequency of your gift, and the next start date
Once your changes are complete, click the Next Step button
On this screen, you can update your billing address, select a different payment method, or create a new payment method
Once your changes have been made, click the Next Step button
If everything looks correct, click the Submit button

5. Can I change the designation of my recurring gift?
To change the designation for your recurring gift, you can contact our Financial Assistant, or you can delete your current recurring gift and create a new one for the designation you wish to support.

6. How do I stop my recurring gift?
To delete your recurring gift, please follow these steps:

Login to your online giving account
Click the Profile button
Click on the Recurring Gifts link
Click the Delete button next to the scheduled contribution you wish to remove
Click the OK button to confirm the delete
Verify your schedule is no longer visible in the list

7. How do I make changes to my online giving profile or saved payment information?
To make changes to your online giving profile, please follow these steps:

Login to your online giving account
Click on the Profile link
In the Contact Information section, you can update your phone number(s), email address, and mailing address
In the Your Saved Payment Methods section, you can edit and delete your saved payment methods
After making any profile changes, make sure to click the Submit button under the Gift/Visibility Permission section
Click the OK button

8. How do I update my address on my online giving profile?

Login to your online giving account
Click on the Profile link
In the Contact Information section, you can update your phone number(s), email address, and mailing address
Click the OK button
After making any profile changes, make sure to dick the Submit button under the Gift/Visibility Permission section